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Re: Club Pogo sign in

by EA_Najat
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Club Pogo sign in

[ Edited ]
★★★ Newbie

 

I've been a Club Pogo for 8yrs.. 

 

Now I can't sign in--all I get is Pogo.com, not Club Pogo.

 

  I can't even find my account. 

I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.

  Even that didn't work. 

I'd like a refund of  the Paypal payment to my Visa card on file in my account. 

I had 353,000,000+ Tokens and 104 gems. 

I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.

The sign-in page accepts my username and password, so it's not that.  It doesn't even register that I've signed in.

Please help me.

Margaret [Personal information removed for security reasons]

Message 1 of 5 (41,550 Views)
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Re: Club Pogo sign in

Community Manager (retired)

 

Hello

 

We posted some recommendations available here:

 

  1. Logging In issue   
  2. Password

     

    Please try the solutions we provided and if the issue persists let us know.

    We hope this helps.

     

Message 2 of 5 (41,460 Views)
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Re: Club Pogo sign in

★★★ Newbie

i can't even get on the page, everytime I click on the website, it starts blinking really fast and shuts down. this has been going on for 3 days. i don't know whats going on. i have been a member for over 3 years. i am not renewing in march. they have too many issues.

Message 3 of 5 (41,390 Views)
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Re: Club Pogo sign in

Community Manager (retired)

 

Hi ladydeesings

 

It does not sound like a sign in issue according your message.

I would suggest the following solutions:

 

Version of Java - Make sure Java is up to date on your computer.

  - Browser

- Anti-virus/anti-spyware

- Macromedia Flash

- Browser's Cache

❻ -Java cache

Pop-up blockers

Verify pop-up blockers

Message 4 of 5 (41,372 Views)
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Re: Club Pogo sign in

★★★ Newbie

@Tbearpeg03 wrote:

 

I've been a Club Pogo for 8yrs.. 

 

Now I can't sign in--all I get is Pogo.com, not Club Pogo.

 

  I can't even find my account. 

I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.

  Even that didn't work. 

I'd like a refund of  the Paypal payment to my Visa card on file in my account. 

I had 353,000,000+ Tokens and 104 gems. 

I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.

The sign-in page accepts my username and password, so it's not that.  It doesn't even register that I've signed in.

Please help me.

Margaret [Personal information removed for security reasons]


help me to get to my pogo games

Message 5 of 5 (40,919 Views)
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