Club Pogo sign in [ Edited ]

[Tbearpeg03]

I've been a Club Pogo for 8yrs.. 

Now I can't sign in--all I get is Pogo.com, not Club Pogo.

  I can't even find my account. 

I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.

  Even that didn't work. 

I'd like a refund of  the Paypal payment to my Visa card on file in my account. 

I had 353,000,000+ Tokens and 104 gems. 

I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.

The sign-in page accepts my username and password, so it's not that.  It doesn't even register that I've signed in.

Please help me.

Margaret [Personal information removed for security reasons]

[EA_Najat]

Hello

We posted some recommendations available here:

1. Logging In issue   
   

2. Password

   Please try the solutions we provided and if the issue persists let us know.
   

   We hope this helps.
   

[ladydeesings]

i can't even get on the page, everytime I click on the website, it starts blinking really fast and shuts down. this has been going on for 3 days. i don't know whats going on. i have been a member for over 3 years. i am not renewing in march. they have too many issues.

[EA_Najat]

Hi ladydeesings

It does not sound like a sign in issue according your message.

I would suggest the following solutions:

❶ -  Version of Java - Make sure Java is up to date on your computer.

• Java update
  

 ❷ - Browser

• Using an alternate browser

❸ - Anti-virus/anti-spyware

• Game Loading issues due to the anti-virus and/or anti-spyware software

❹- Macromedia Flash

• Update/reinstall Macromedia Flash on your computer

❺ - Browser's Cache

• Clearing Your Browser's Cache
  

❻ -Java cache

• Clearing Java cache

❼ -  Pop-up blockers

Verify pop-up blockers

[ykaplayer]

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@Tbearpeg03 wrote:

I've been a Club Pogo for 8yrs.. 

Now I can't sign in--all I get is Pogo.com, not Club Pogo.

  I can't even find my account. 

I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.

  Even that didn't work. 

I'd like a refund of  the Paypal payment to my Visa card on file in my account. 

I had 353,000,000+ Tokens and 104 gems. 

I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.

The sign-in page accepts my username and password, so it's not that.  It doesn't even register that I've signed in.

Please help me.

Margaret [Personal information removed for security reasons]

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help me to get to my pogo games