Claire Hart, Soul Searcher not completing task, or credits.

[Redbird7933]

I try playing Claire Hart Soul Searcher.  I complete the episode and get a blank white screen with no activity (timer, waiting, connecting), nothing.  I also do not get credit for the episode played.  Frustrating to say the least

[EA_Kristi · Accepted solution]

@Redbird7933 

Are you on Firefox? If so, please use a different browser (IE11 or Chrome) for the time being. The issues with Firefox are being looked into.

Let us know if you have any further questions!

[EA_Kristi · Accepted solution]

@Redbird7933 

Are you on Firefox? If so, please use a different browser (IE11 or Chrome) for the time being. The issues with Firefox are being looked into.

Let us know if you have any further questions!

[Mammiej]

I am still having the same problem I an play any other game but not this one

[EA_Kristi]

@Mammiej Do you also use Firefox? If so, please check if the same issue occurs using a different browser?

We are investigating some issues with Firefox at the moment and we do recommend using a different browser for the time being. 

Let us know how you get on!