Cannot sign into POGO

by Nannyj9
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Original Post

Re: Cannot sign into POGO

★★ Novice
@abc1958825751 Good luck with that. Have an on going with help chat access. being on hold for over 25 minutes is totally unacceptable. And phone disconnects!
Message 21 of 25 (420 Views)

Re: Cannot sign into POGO

Community Manager (retired)

Hey there, @GShu106.

 

While we don't have phone support options at this time, we do have chat, email, and social media available to help with issues like this. If you do have trouble with EA Help chat, you can try another browser just to make sure there's no hiccups on the browser side.

 

To contact EA Help:

  • Go to https://help.ea.com
  • Click "Contact Us"
  • Select Pogo from the game list
  • Select PC or Mac
  • Select Manage my account > Can't log in
  • Click Select contact option

If you would prefer to reach out on social media instead:

Arrenai Cat


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Message 22 of 25 (392 Views)

Re: Cannot sign into POGO

★★★ Newbie
@EA_Darko its been a month for me and nothing..
Message 23 of 25 (359 Views)

Re: Cannot sign into POGO

Community Manager (retired)

Hey there, @jacckee.

 

In your case, it sounds like EA Help can assist. Please check out the instructions in the post above yours on how to get in contact with EA Help.

 

Arrenai Cat


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Message 24 of 25 (334 Views)

Re: Cannot sign into POGO

Community Manager (retired)

Hey there, @jacckee. I'm just checking in. Did you manage to get in touch with EA Help?

 

Arrenai Cat


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Message 25 of 25 (309 Views)