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Application blocked by security settings.

by letdogin
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Original Post

Accepted Solution

Application blocked by security settings.

★★ Novice

we have tried to play, Lottso, World Class Solitaire and Spooky slots and recieve the folloing.  Name:com.pogo.client.loading.Applet

Location http://game3.pogo.com.  You security setting have blocked an untrusted application from running. Have installed latest Java. Cleared browsing history etc.

 

Unable to rectify to play Pogo games.  Have no problems playing games on Facebook.    

Message 1 of 27 (12,571 Views)

Accepted Solution

Re: Application blocked by security settings.

★★ Novice

New error msg

Application blocked by java security

 

For security: applications must now meet the requirements for the High or Very High security settings or be part of the exceptions site list, to be allowed to run. More Info(in blue that does not open when clicked on)

Name: comTongue outogo.client.loading applet

Location: http//game3.pogo.com

Reason: your securiy setting have blocked an untrusted application from running.

View in thread

Message 9 of 27 (13,689 Views)

All Replies

Re: Application blocked by security settings.

Community Manager (retired)

@letdogin 

Are you seeing this message?

 

app_blocked_by_security_settings.jpg

 

 

You need to add pogo.com to Exception Site List, which is located under the Security tab of the Java Control Panel.

 

How to find and open Java control Panel -For instructions open the Spoiler tag below -

Spoiler


1 - Start
clear_cache_1.JPG

2
-
Control Panel

clear_cache_2.jpg

 

3 - Java
clear_cache_3.jpg

4 - Select Security tab 
security tab.jpg

 

 

To add, edit or remove a URL from list, Click Edit Site List

Add a URL

  • Click on the Edit Site List button.
  • Click the Add in the Exception Site List window.
  • Click in the empty field under Location field to enter the URLhttp://www.pogo.com 
  • Click OK to save the URL that you entered.
  • Click Continue on the Security Warning dialog.

On successfully adding this application URL to this list will allow it to run after presenting some security warnings.

 

Message 2 of 27 (12,550 Views)

Re: Application blocked by security settings.

Hero (Retired)

@letdogin


You ahould also add Pogo's other two URLs to the exception list:


game3.pogo.com
pogospike-prod.pogo.com

Message 3 of 27 (12,544 Views)

Re: Application blocked by security settings.

★★ Novice

followed instruction for loading info into Java and now have a new error msg.

Runtime Exception

java.lang.NoClassDefFoundError: com/pogo/game/client2/chat/s

Message 4 of 27 (12,529 Views)

Re: Application blocked by security settings.

Community Manager (retired)

@letdogin 

 

Alright can you please post your system information?

 

They can be found here: http://news.pogo.com/pogo-troubleshooter/

Copy / Paste the system information in your next post. Thanks!

Message 5 of 27 (12,526 Views)

Re: Application blocked by security settings.

★★ Novice

As per your request: sadly this 70 yr old does not know how to cut and paste so here goes and hope I send what is needed.

 

Runtime exception

java.lang.Class Format Error:  Illegal UTF8 string in constant pool in class filecom/pogo/ui2/aw/p

java plug-in 11.25.2.18 using JRE versiion 1.8.0_25-b 18 JavaHotSpot(TM) Client VM user home direcotry=c:\user\spendan

Message 6 of 27 (12,499 Views)

Re: Application blocked by security settings.

★★ Novice

Sadly problem not resolved.  Additional information is provided :

 

Java 1.7.0-67

Operating System Windows Vista

Flash 15.0.0

Resolution 1280x768

Browser Fire Fox 33.0

Cookies Enabled  True

Do Not Track False

 

Known games Lottso and World Class Solitaire, following message

Application Error

ClassFormatError:

Illegal UTF8string in consstant pool in class file com/pogo/client,/o

 

 

Message 7 of 27 (12,465 Views)

Re: Application blocked by security settings.

EA Staff

@letdogin 

 

Try updating to the latest Java version - 1.7.0_71 - here's how:

http://answers.ea.com/t5/Pogo/New-Java-Version-available-Version-7-Update-71/m-p/3768367#U3768367

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Message 8 of 27 (12,453 Views)

Re: Application blocked by security settings.

★★ Novice

New error msg

Application blocked by java security

 

For security: applications must now meet the requirements for the High or Very High security settings or be part of the exceptions site list, to be allowed to run. More Info(in blue that does not open when clicked on)

Name: comTongue outogo.client.loading applet

Location: http//game3.pogo.com

Reason: your securiy setting have blocked an untrusted application from running.

Message 9 of 27 (13,690 Views)

Re: Application blocked by security settings.

[ Edited ]
Champion (Retired)

Hi letdogin!  Since you've installed a new Java, you also have to add your new exceptions.

Your configurations & settings don't remain & switch over to the new Java version, unfortunately.

Java automatically sets security to "High" so if you're unable to run applets, 

go to Start > Java > Java Control Panel > Security > Exception Site List   

Click on the "Edit Site List" button & add these following 3 Pogo addresses  (URLs).

(This means you'll be going to "whitelist" Pogo & allow it to have permission so as not to

be blocked by Java security.)

http://www.pogo.com
http://www.game3.pogo.com
http://www.pogospike-prod.pogo.com

 

+++ NB:  If you don't see the Java icon in your Windows Start Control Panel,

                 click on "Switch to Classic View".+++


Pogo is a trusted site. If you get a Java security warning pop-up as you're adding these exceptions, referring to HTTP protocol, you still may hit "Continue" in order to proceed

& not feel at risk from Pogo.

Keep adding & continuing. When you've finished entering URLs, click the "OK" button.

Next,  you should land on the Java security page. Have a look to ensure that the 3 URLs

that you've just entered are displayed correctly there.  Success!  Well done!  Still looking

at this security page, does it show a check mark right beside "Enable Java content in the browser is enabled."?   Good !

In addition, you may have to configure your malware/proxy/firewall/AntiVirus applications

in order to allow the Java applets to execute. If you're not able to run applets, this could be

a reason.

 

     Please run this test to see if your Java is working now:     Java test applet   

 

+++ You may need to close & re-launch your browser in order for the changes

                         to take effect. +++

 

Message 10 of 27 (12,349 Views)
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