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Re: I have mass effect andromeda deluxe edition and have not received bonus items

Hallo @MCGamerH2003,

Willkommen im Forum - du darfst auch gerne auf Deutsch schreiben, dann tun sich die anderen Spieler leichter, dir bei deinem Problem zu helfen.

Und wo wir davon sprechen: Was genau ist denn das Problem? Geht es um Mass Effect, geht es um GW2, geht es um den Grass Effect Mech?

About Plants vs. Zombies™ Franchise Diskussionen

Zombies versuchen in dein Haus einzudringen? Halte sie im Schach und diskutiere die besten Gartentechniken im Community-Forum.1,523 PostsLatest Activity: 24 days ago

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have mass effect andromeda deluxe edition and have not received bonus 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I have mass effect andromeda deluxe edition and have not received bonus items","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:10233893"},"body":"

Hallo @MCGamerH2003,

\n\n

Willkommen im Forum - du darfst auch gerne auf Deutsch schreiben, dann tun sich die anderen Spieler leichter, dir bei deinem Problem zu helfen.

\n\n

Und wo wir davon sprechen: Was genau ist denn das Problem? Geht es um Mass Effect, geht es um GW2, geht es um den Grass Effect Mech?

","body@stringLength":"438","rawBody":"

Hallo @MCGamerH2003,

\n\n

Willkommen im Forum - du darfst auch gerne auf Deutsch schreiben, dann tun sich die anderen Spieler leichter, dir bei deinem Problem zu helfen.

\n\n

Und wo wir davon sprechen: Was genau ist denn das Problem? Geht es um Mass Effect, geht es um GW2, geht es um den Grass Effect Mech?

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I have mass effect andromeda deluxe edition and have not received bonus items","moderationData":{"__ref":"ModerationData:moderation_data:10233894"},"body":"Ich habe die deluxe edition schon im besitzt gehabt und wusste das nicht und habe mir das upgrade dann gekauft und jtz habe ich 9,99 weniger","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"140","kudosSumWeight":0,"postTime":"2017-07-06T21:12:33.054-07:00","lastPublishTime":"2017-07-06T21:12:33.054-07:00","metrics":{"__typename":"MessageMetrics","views":656},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":9,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1496333":{"__typename":"User","id":"user:1496333","uid":1496333,"login":"ArtefaktZulu","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-09-11T01:12:52.319-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1496333"},"ModerationData:moderation_data:10233895":{"__typename":"ModerationData","id":"moderation_data:10233895","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10233895":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1496333"},"id":"message:10233895","entityType":"FORUM_REPLY","eventPath":"category:ea-forums-de/community:tghpe58374board:plants-vs-zombies-franchise-de/message:10233892/message:10233895","revisionNum":1,"uid":10233895,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plants-vs-zombies-franchise-de"},"parent":{"__ref":"ForumReplyMessage:message:10233894"},"conversation":{"__ref":"Conversation:conversation:10233892"},"subject":"Re: I have mass effect andromeda deluxe edition and have not received bonus items","moderationData":{"__ref":"ModerationData:moderation_data:10233895"},"body":"

@MCGamerH2003... hallo!

Hast du genau aufgepasst was du im Upgrade genau bekommen hast?

Wenn du die deluxe Edition hattest, dann war da auch der Z-Wicht dabei... also hast du ihn bestimmt kein zweites mal erhalten, sondern evtl. mehr Münzen!

Ich habe mir damals dieses Pack für 9,99€ gekauft weil ich ihn nicht hatte. Es war noch eine Fähigkeit für den Mais dabei und verschiedener Krimskrams. So viel ich weiß... der Pack ist nicht umsonst gekauft... wenn du schon die Teile hattest bekommst du dann halt andere Sachen... bzw. mehr Münzen!

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Wenn du gar nichts bekommen hast, dann ist das sehr ärgerlich... 10€ ist viel Geld!

Eigentlich sollte es so sein, dass das System erkennt wenn du schon alles hast... aber anscheinend!

Ich dachte wirklich du hättest anderweitigen Ersatz erhalten!

Vielleicht hat EA_Joker eine Lösung für dich!

Gute Frage, @ArtefaktZulu,

\n\n

wenn ich dies richtig verstanden habe, geht es um das Deluxe Upgrade auf der Playstation. In diesem Falle wäre entsprechend Sony als Rechnungssteller der Ansprechpartner für eine Rückerstattung.

\n\n

In der Tat sollte es so sein, dass das Deluxe Upgrade nicht zu kaufen ist, wenn man bereits die Deluxe-Version besitzt. Schau aber gerne mal in den Kaufverlauf auf der Konsole - was theoretisch möglich ist: Du kannst natürlich das Spiel auf der Konsole mit anderen PSN-Konten teilen. Dies gilt für das Basisspiel, nicht jedoch für die Deluxe-Inhalte. Es wäre also möglich, die Zusatzinhalte der Deluxe-Edition auf einem anderen PSN-Konto zu erwerben. Um den theoretischen Bogen zu schlagen.

\n\n\n

Ich würde einfach einmal den Kaufverlauf überprüfen und anschließend den PlayStation-Support kontaktieren.

Ich habe sony kontaktiert und sie meinen sie können dort nichts machen aber ich finde wenn ich diesen inhalt besitze sollte es nicht möglich sein ihn zu kaufen. ich habe es auf meinen haupt acc gekauft.

Hier habe ich die Transaktionen

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Ich finde es auch unfair... aber ich glaube, dass du da nichts mehr machen kannst! 😢

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Hey @MCGamerH2003,

\n\n

ich habe einmal die Bilder entfernt (nachdem ich sie begutachten konnte) - diese enthalten doch recht viele Daten.

\n\n

Ich würde an deiner Stelle mein Glück nochmal bei Sony probieren. Ich würde dir gerne weiterhelfen, jedoch können wir nur PC-Käufe erstatten, da nur diese direkt über uns erfolgen. In dem Falle ist Sony der Rechnungssteller und damit auch zuständig für Rückerstattungen.

\n\n

Was mich ein wenig irritiert ist die Tatsache, dass ein Deluxe-Upgrade nicht erstattet werden kann, wenn du nachweisen kannst, dass du die Deluxe-Version bereits besitzt. Genau das würde ich nochmals so anführen.

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