December 2017
December 2017
It happened months ago with clique peas. What EA did in the end was raise the sale price of that plant to the purchase price. But, anyway, the players who paid real money for it had no chance to get it back.
On the other hand, what has happened to me sometimes is that I bought a pack without wanting to, because I touched the screen by mistake. This should also be reversible (or EA should show a confirmation message before making any purchase).
December 2017
I lost out on my fourth Unexpected Gifts because the game had an error. I was very near the end of reaching my fourth card, but as I didn't quite get there, I was offered the respectable price of 50 gems as a last chance. Unfortunately, the game told me, "there was a problem with this purchase" when I tried to claim it, and that I should "reload the app". But because it was my (and I use their words) "last chance", I was never given the offer again. It would be a little less unfair, had I not already earned over 1000 tickets to acquire it, but I lost out completely from no fault of my own. I guess it's just one of those few F-ups that can't be fixed. Not entirely related, I know, but a refund would've been nice.
December 2017
December 2017 - last edited December 2017
@blinddouble wrote:
I'm looking for opinions concerning a hypothetical situation:
Should EA refund players who have purchased (with real money) an item/card, if that item/card is later nerfed?
Why or why not?
What if the purchased item deserves to be nerfed?
Personally, I feel it would be a bait and switch, as you no longer own or can use the item you paid for.
No, I don't think you should get the refund of the money payed.
See it this way.
When you pay for a card, let's say.... Kitchen Sink Zombie, you don't actually pay for the card, but for the SPARKS to create it.
It's like... you pay $20 for 8,000 Sparks. (or something like that, I don't know the exact values).
But those Sparks are used to craft the Kitchen Sink Zombies. When the card is nerfed, its disenchant value is equaled to its crafting cost.
By doing this, you still get the same thing, 8,000 Sparks for $20 bucks, but now you can now use this sparks to craft whatever you like.
Let's say.... 2 Dark Matter Dragonfruit.
So now is like you used those 8,000 sparks you paid for 2 DKD, instead of 4 KSZ.
EA still gets the money and you still get what you paid for.
December 2017
@UniVoidz wrote:I lost out on my fourth Unexpected Gifts because the game had an error. I was very near the end of reaching my fourth card, but as I didn't quite get there, I was offered the respectable price of 50 gems as a last chance. Unfortunately, the game told me, "there was a problem with this purchase" when I tried to claim it, and that I should "reload the app". But because it was my (and I use their words) "last chance", I was never given the offer again. It would be a little less unfair, had I not already earned over 1000 tickets to acquire it, but I lost out completely from no fault of my own. I guess it's just one of those few F-ups that can't be fixed. Not entirely related, I know, but a refund would've been nice.
Been there, done that. It sucks. I've made sure to purchase my 4th card in advance if I knew I wasn't going to get it with tickets.
BPRD
December 2017 - last edited December 2017
December 2017
December 2017
December 2017