November 2018
Every time I log into the game it doesn’t matter which device it just says collect season 1 rewards. When I tap to collect them nothing is there and it is just blank. This is definitely a profile glitch since I was able to log into my friends acount on my phone. Very frustrating since I like this game and spent a good amount of time on it. Hopefully EA sees this.
November 2018 - last edited November 2018
@Imalreadytracer2Thank you for the post. Are you able to get into the actual game after this part?
As you mention it appears to be a profile glitch, but I'm not aware of any tools to fix it at this time.
November 2018
No it just stays at that screen even after I tap!