Missing gems in my pvz heroes account

[Lazar704]

I have ranked up from league 19 to league 20 a bit earlier, and i didnt get my 200 gems for my effort, if anyone could look into this, t would mean a lot because i need 200 gems to open 11 packs.

My player id is: 1003578936468

[TheSprinter85 · Accepted solution]

I haven't had this happen to me - I've played PvZ Heroes for a long time now, and this has not happened to me. My best advice to you is try resetting your app, or sending a message to EA/PopCap. Sorry if it doesn't answer your query. 

[TheSprinter85 · Accepted solution]

I haven't had this happen to me - I've played PvZ Heroes for a long time now, and this has not happened to me. My best advice to you is try resetting your app, or sending a message to EA/PopCap. Sorry if it doesn't answer your query. 

[Lazar704]

@TheSprinter85 Wait, but how do i send a message to them, isnt this enough?

[Lazar704]

Alright well i just checked in now, after resetting, and it magically worked. Thanks bruv

[TheSprinter85]

@Lazar704  Resetting actually worked? I wasn't really sure if it would have fixed your issue or not. I'm very happy it worked out for you. Glad I could help you! Enjoy your gems and I'll be happy to help you if you run into another problem again!