Rif.: I can't save my account online

by EA_Dante
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Original Post

I can't save my account online

★★★ Newbie

I put the age on "1 year old" but I didn't know that when you put that age, you can't save your account on Google or on EA account.

How to change the age without removing the game or deleting the account and creating another one?

Pls help me. 

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Rif.: I can't save my account online

Community Manager (retired)
Hi, I moved your post to the English forums since it's the appropriate language.

I suppose you're talking about the mobile game PvZ Heroes. Unfortunately, I don't think there is any way to change the age without reinstalling the app, and in your case would mean to lose the progress. Setting the account age as underage sets some limitations to your account. For more information on these please read here> https://help.ea.com/en/help/mobile/ea-and-age-restrictions-for-mobile-games/
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