Game crash?

[JedTheRealFish]

I have tried reinstalling. The screen freezes and becomes unresponsive. This is happening several times a month, noticing it in particular on the iPad Pro gen 3. 

Does anyone one use this blog anymore? I feel like I’m alone in a forest. 

[EA_Barry · Accepted solution]

@JedTheRealFish

First, go through the troubleshooting steps here:

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

If you continue to see the same issue, this might be worthwhile:

https://answers.ea.com/t5/Technical-Issues/Game-is-crashing-all-the-time/m-p/5868422#M1348

Let us know here how you get on, thanks.

[daalnnii]

I'll pass this along, might not be anyone till morning to respond, most of our community managers are in Ireland. I know they'll want to know the operating system your running as well.

[EA_Barry · Accepted solution]

@JedTheRealFish

First, go through the troubleshooting steps here:

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

If you continue to see the same issue, this might be worthwhile:

https://answers.ea.com/t5/Technical-Issues/Game-is-crashing-all-the-time/m-p/5868422#M1348

Let us know here how you get on, thanks.