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Game crash?

by JedTheRealFish
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Game crash?

★★★ Apprentice

I have tried reinstalling. The screen freezes and becomes unresponsive. This is happening several times a month, noticing it in particular on the iPad Pro gen 3. 

 

Does anyone one use this blog anymore? I feel like I’m alone in a forest. 

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Re: Game crash?

Community Manager

@JedTheRealFish

 

First, go through the troubleshooting steps here:

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

If you continue to see the same issue, this might be worthwhile:

 

https://answers.ea.com/t5/Technical-Issues/Game-is-crashing-all-the-time/m-p/5868422#M1348

 

Let us know here how you get on, thanks.

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Re: Game crash?

[ Edited ]
Champion

I'll pass this along, might not be anyone till morning to respond, most of our community managers are in Ireland. I know they'll want to know the operating system your running as well.

Message 2 of 3 (1,036 Views)

Re: Game crash?

Community Manager

@JedTheRealFish

 

First, go through the troubleshooting steps here:

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

If you continue to see the same issue, this might be worthwhile:

 

https://answers.ea.com/t5/Technical-Issues/Game-is-crashing-all-the-time/m-p/5868422#M1348

 

Let us know here how you get on, thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 3 of 3 (790 Views)

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