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Re: Cannot craft plants or zombies

by hdjdhdhshjshd
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Cannot craft plants or zombies

★★★★ Novice

Ever since the last update with card balances here in 2019 I haven't been able to craft new cards on my Samsung galaxy a8. As can be seen on the attached screenshot a menu in the bottom of the screen is blocking me from crafting. It has worked before the update but not anymore

Anybody here who knows what can be done.

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Accepted Solution

Re: Cannot craft plants or zombies

Community Manager

Can you double tap the button on the left to hide the bar, as in this image?

 

https://www.samsung.com/ae/support/mobile-devices/galaxy-a8-a8-plus-how-can-i-show-or-hide-the-navig...

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Re: Cannot craft plants or zombies

★★★★ Novice
Is your phone connected to the internet? Is the reception bad? I have no idea, sorry.
Message 2 of 7 (1,086 Views)

Re: Cannot craft plants or zombies

★★★★ Novice

Fully connected with perfect reception on 300/50 mbit connection so I believe that is not the problem

Message 3 of 7 (1,006 Views)

Re: Cannot craft plants or zombies

Community Manager

I'm not familiar with that exact device, but if you go into settings advanced features can you try temporarily disabling the toolbar in games as a test? You can of course turn it back on once the crafting is done.

Message 4 of 7 (867 Views)

Re: Cannot craft plants or zombies

★★★★ Novice

I can't find any settings to remove it. I really want to remove it for good, but so far no luck. What would such option be called? There's nothing in there regarding toolbar

Message 5 of 7 (860 Views)

Re: Cannot craft plants or zombies

Community Manager

Can you double tap the button on the left to hide the bar, as in this image?

 

https://www.samsung.com/ae/support/mobile-devices/galaxy-a8-a8-plus-how-can-i-show-or-hide-the-navig...

Message 6 of 7 (856 Views)

Re: Cannot craft plants or zombies

★★★★ Novice

That is not possible when I'm in the game, as I don't have that dot icon in the navigation bar ingame, but I could remove it by starting a different app where this bar is showing up and double-click it. This removes also the bar in the game Large smile

 

Thanks for the help

Message 7 of 7 (839 Views)

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