Android update breaks Friends iOS crossplay (Oct 2019)

[JustGidman]

@EIDiabolo @JustGidman @TreyFlamezZ

1.32.11 is still the most current version on the App Store (which seems strange - if anything would have expected Android version to lag behind iOS).

That said, if you check the version history you can see updates are increasingly infrequent. 11 updates the year of release, 7 in year two, 5 in year three but only 1 last year.

@EA_Blueberry - any updates from the team on on this? Back in November they were looking to address the issue in the "near future".

As an alternative, is it possible to make an older Android version available as a work around to the conflict?

Not seeing an option to download older versions from the Google Play Store.

[EA_Blueberry]

@JustGidman 

Thank you for the info and you're right in that there isn't a way to download an older version. We'll raise this up to the team to let them know there are impacted users out there, however in terms of any updates I'm afraid there are none to share at this moment. When we find out more about this we'll update this post. 

Tagging in @EA_Arrenai for visibility. 

[abc1152370561]

Try to battle friends and I keep getting a message that I need to update.  There isn't any update available.  I even tried updating my phone.  What is going on. Support has not been any help

[Boondox_Ninja907]

I’ve had this problem since then as well and even sat on the phone with EA for hours trying to fix it, then I read an article and found out it’s because of the version update differences between iOS and Android .I’m just wondering when are iOS users going to get a more recent update to fix this issue ? 

[Boondox_Ninja907]

Yes it is sadly 

[EA_Arrenai]

Hey there, @abc1152370561. I apologize for the wait on a reply there.

If you're still experiencing this issue, what version number do you currently show for your client under the Settings menu?

Arrenai 

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[abc1152370561]

Its 1.34.5

[EA_Arrenai]

Hey there, @abc1152370561. Thanks for the update.

I just want to confirm. Are you on Android and your friend you are trying to Battle on iOS?

Arrenai 

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[abc1152370561]

Yes tha is right

[EA_Arrenai]

Hey there, @abc1152370561. Thanks for the update.

As it appears to be a result of another issue, I went ahead and merged the threads into the  main thread regarding it.

There is a known issue right now with the Android version being a mismatch with the iOS version. Unfortunately, the game does require both opponents to be on the same version. The game team is aware of this issue and I'll let you all know the moment I have an update on the status of this.

Thanks so much for your patience.

Arrenai 

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