dc problem [ Edited ]

[roylys84]

Hi there... im having this issue this days.. i have been DCing from game to main menu this days... its very problematic! im not lagging either...

 How to fix it? i cant even play a full round and got dc... Connection error! game session expired?  i'll have been playing this game for two months! this problem only started to happen this few days!! could u guys find the cause?

[Carbonic]

It sounds like your internet is having some troubles. I would start with:

• remove the power cable from your router + all other network equipment for 1 minute and then plug them in again
• don't game on Wireless
• do an UO trace: http://help.ea.com/en/article/how-to-uo-trace/ and post the results in here
• play some more games and see if the problem was just a temporary one.

[rennaruki]

this is my uo trace results

Host Name IP       Address                                          Hop   Ping Time Ping Avg %   Loss         Pkts r/s              Ping best/worst
* Unknown Host * 192.168.0.1                                      1           1ms        1ms             0%       102 / 102                1ms / 1ms
* Unknown Host * 180.244.184.1                                  2          20ms       23ms           0%       102 / 102                19ms / 101ms
* Unknown Host * 180.252.1.165                                  3          20ms       25ms           0%       102 / 102                19ms / 149ms
69.171.94.61.in-addr.arpa 61.94.171.69                       4          22ms       24ms           0%       102 / 102                19ms / 176ms
226.128-240-180.static.telin.sg 180.240.128.226         5          42ms       42ms           0%        102 / 102                32ms / 152ms
225.128-240-180.static.telin.sg 180.240.128.225         6          34ms       41ms           0%        102 / 102                32ms / 127ms
xe-10-0-0.edge1.LosAngeles6.Level4.26.0.153           7          276ms     258ms          0%        102 / 102                 249ms / 360ms
* Unknown Host * 0.0.0.0                                              8         0ms
* Unknown Host * 0.0.0.0                                              9         0ms
* Unknown Host * 0.0.0.0                                             10        0ms
* Unknown Host * 0.0.0.0                                             11        0ms
ae-3-80.edge2.Washington1.Level3.4.69.149.142      12        287ms      307ms           0%       101 / 101               286ms / 539ms
202.23.79.4.in-addr.arpa 4.79.23.202                          13        316ms      309ms           0%       101 / 101               286ms / 731ms
2.93.153.159.in-addr.arpa 159.153.93.2                      14        315ms                            100%      0 / 101
30.225.153.159.in-addr.arpa 159.153.225.30              15        313ms      329ms           0%        101 / 101              286ms / 1136ms
meav5-pub.pt.iad.ea.com 159.153.226.105                 16        288ms      314ms            0%       101 / 101              288ms / 590ms

[flipdesterke]

You could try opening the udp ports for this game through your router.

UDP: 3659

UDP: 49152 – 65535

It looks likes this fixes the same issue for me as of since yesterday evening (only played about 5 rounds since, so I can't be sure if it's really fixed yet, though yesterday during the day I've disconnected every single round after about the second base before I put these ports open)

I've also tried making a uo trace, but although my router has a static IP set, it still makes everything from the 3rd ip a 0.0.0 address.

[rennaruki]

thanks! i'll try it now!

i will tell you if workmileyhappy:

[rennaruki]

it's working!!!

I've been trying for two days and never DC again!

thanks!mileylol: