I to have tried the Origin Client solution. My sons sub-account is now associated with this EA Games/Origin account but that has made no difference. He is still unable to use the game unless he uses the primary PSN user to play which is a nusiance.
The EA games Id I have set up (the parent > 13 years old) does however use the same email address as the PSN (<13 years old) sub-account. I did this as I do not want to use my email address for games. I cannot see why using the same email address should be an issue, but given that I have followed the 'fix' i can only think that somehow EA origin account association logic checks/validates the PSN sub-account age group and if this is below the 13 age limit then the same rules apply. I cannot see any other rational explanation. This fix cannot 'sometimes work' and 'sometimes not work' so it would seem that even associating a PSN with an EA Id still involves some age validation. Which means I am stuck... sigh... unless someone else can figure this out.
Wow great, thanks for the help. Thanks davepawson for the answer!
My son got this game a few months ago and has tried everything with no luck - it just would not let him log in. I should have thought sooner to google for an answer.
This procedure worked perfectly and he's now finally playing!
Unfortunately I didn't have any luck with following davepawson's instructions to the tee for my 12 year old Son, trying to play Plants Vs Zombies Garden Warfare 2.
Can see my earlier post just before yours.
Just wandering if by any chance any of the following applied in your case:
These instructions listed above no longer work, as Origin has now changed its interface, and there is no option to import friends.
Given the whole import friends under Origin doesnt work anymore - any other workarounds on this to allow our son to play the game given to him for his birthday?
Solved it!!! I feel your pain everyone!! I spent no less than 5 days working on this for my son, who since buying the $50 live membership was losing days since.
Heres the recap:
Well after 5 days thats what I recall got me past this nightmare, I was about to give up..one thing I learned is EA support is useless
I'm utterly amazed how complicated it was to get PVZ GW2 split-screen game working together with my son (aged 10) online!
After several hours, lots of different trial and error attempts, I finally got it to work. Here's how:
- Create a sub-account on the PS4 with the age of 14 years. I did this on the page https://account.sonyentertainmentnetwork.com and had to use a unique email-address for the sub-account.
- Add the sub-account on the PS4, with all the verification processes involved.
- Start PVZ GW2 with my parent-account (which also logs in to EA with my account).
- Go to the split screen-option in the game and choose the sub-account as Player 2 (you might have to activate the second handcontrol with the sub-account first).
- Now *create* a new EA-account/ID for the sub-account (trying to use a pre-created account here refused to work). You have to verify this action with your EA account-password as well as clicking a verification-link sent to your email-address accociated with your EA-account.
Be sure to note down the account details because you will probably need to enter them again someday.
I'll write it here because here's where you're sent when googling this issue.
I'm horrified that the 'work around' suggested both here and from EA "support" required to play a game that is rated below my son's age requires that we create an entirely new PSN subaccount and commit fraud in providing the information.