sw 7.4.1 BattleZ Seasons crashes during surrender

by lawmfw
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sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

First time this has happen to me !

BattleZ Seasons crashes during surrender; forced to choose Exit !

 

sw 7.4.1 installed per force this morning...

Message 1 of 10 (584 Views)

Accepted Solution

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

I suspect I know what is happening...

 

The am pretty confidant that the 'crash' happens when I play BattleZ Seasons on both devices at the same time !

I am surrendering on both devices at different times but both are open and active simultaneously !

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Message 10 of 10 (453 Views)

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Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

Oh no!, if you're really unlucky you might lose your streak!😆

(Interesting choice of avatar today).

Message 2 of 10 (575 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

Mysterious issues require a mysterious avatar !

 

I just hope this is not the beginning of new and unusual 'bugs' to report

Message 3 of 10 (564 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

🐛

Message 4 of 10 (562 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

an embarrassed catepiller ?

Message 5 of 10 (550 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

Big bug🐛

Message 6 of 10 (546 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

[ Edited ]
★★★★★ Expert

not with BattleZ Season...this is just the kind of bug that is best ignored and maybe wave a hand at...no need for bug sprays or fly swatters

 

I will not even turn on the bug zapper for this one

Message 7 of 10 (536 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

Community Manager

@lawmfw 

 

Is the game still crashing on you this morning? I'm sure you've attempted the troubleshooting steps we provide in the link below, but if you haven't restarted the device or reinstalled the app it's always worth doing that if you continue to experience crashes or other performance issues.

 

Mobile Troubleshooting

https://answers.ea.com/t5/Plants-vs-Zombies-2/Account-amp-Mobile-Help-Look-here/m-p/7883871#M9093

Blueberry.png
Message 8 of 10 (510 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

[ Edited ]
★★★★★ Expert

Blueberry,

 

I was allowed to surrender peacefully this morning.  No crash and no hari kari requested of me (or my streak) !

This afternoon was a different story.  Forced exit upon surrendering.

 

I received credit for the FREE Play and my streak did not get reset !  How wild is that ??

 

Your tip about device maintenance was worthy of learning about but it did not resolve the PvZ2 crashes (as I expected it would not do so) which continue for my older Android S7.

 

but it is good to learn such features exist !

 

sw 7.4.1 still has ad crashes (see other post)

Message 9 of 10 (508 Views)

Re: sw 7.4.1 BattleZ Seasons crashes during surrender

★★★★★ Expert

I suspect I know what is happening...

 

The am pretty confidant that the 'crash' happens when I play BattleZ Seasons on both devices at the same time !

I am surrendering on both devices at different times but both are open and active simultaneously !

Message 10 of 10 (454 Views)