Help us improve Answers HQ! Take Survey No, Thanks

'pokra' arena plant not awarded

by farrasaur1
Reply

Original Post

'pokra' arena plant not awarded

[ Edited ]
★★★★ Novice

I've passed 'pokra' award , but i haven't it yet

EA, fix my problem , please

BlueStacks_2019.09.18_07.22.46.36.jpg
BlueStacks_2019.09.18_07.25.53.16.jpg
Message 1 of 7 (329 Views)

Re: 'pokra' arena plant not awarded

★★★★ Novice

EA,  fix my problem please

Message 2 of 7 (328 Views)

Re: 'pokra' arena plant not awarded

★★★★ Guide
@farrasaur1 To quote MagicDaveShroom
"Contact EA HELP CENTER (below) with your player i.d. number and report it as missing content and they should be able to sort it out, other playerd have had similar problems, usually showing an excessive number of crowns as well. "
https://answers.ea.com/t5/Plants-vs-Zombies-2/blastberry-vine-arena-seeds-not-awarded/m-p/8203081/hi...
Message 3 of 7 (312 Views)

Re: 'pokra' arena plant not awarded

★★★★ Novice

can you give example how i can contact and give my id number in same time

Message 4 of 7 (285 Views)

Re: 'pokra' arena plant not awarded

★ Apprentice

Hi, you can find your game id by click "wrench Icon" -> Build Version

 

for EA Help, just choose your platform (android or Ios) -> Topic (Missing Content) -> Issue (Never Receive Content) -> insert your player ID

 

Contact EA Help.jpg
Screenshot_20190921-174622_Plants Vs Zombies 2.jpg
Screenshot_20190921-174631_Plants Vs Zombies 2.jpg
Message 5 of 7 (220 Views)

Re: 'pokra' arena plant not awarded

★★★★ Guide
@Clarionz89 Standard smile you are an awesome person to grab that.
On another note - farrasaur1 found it, he went to another thread. He must've forgotten to choose a solution here as Magicdaveshroom and eieio had kindly filled in too.
Message 6 of 7 (205 Views)

Re: 'pokra' arena plant not awarded

Community Manager

@farrasaur1 

 

Did our Support staff fix this for you? They can be reached at our Help site Help.EA.com.

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 7 of 7 (150 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help