Re: missing daily gift

by EA_Illium
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Original Post

Accepted Solution

missing daily gift

★★★ Newbie

For once or twice each month, when i opened PVZ2 first time in the day, the daily gift calendar opened without updating to a new day (i.e. no claim tab) and the time seems to have stopped and only continues when I re-opened the APP. I play the APP every day but i never got to receive the full month daily gift. Please help. 

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Accepted Solution

Re: missing daily gift

Community Manager

Hi @lingshiuon 

 

sorry to hear this is happening, Depending on the device your using can you go through the below link/steps and then check if this issue is still happening? 

  


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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Message 2 of 2 (1,399 Views)

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Re: missing daily gift

Community Manager

Hi @lingshiuon 

 

sorry to hear this is happening, Depending on the device your using can you go through the below link/steps and then check if this issue is still happening? 

  


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (1,400 Views)