i need help

[1638372]

pvz 2 google play i have got up to last world modern day and restarted my tablet i have saved the game on google play then i tried to come back to it, it didn't work i did the three steps there wasn't any controller on the bottom left side of the screen pls help me anyone.

Email = [edit: email address removed]

[EA_Blueberry · Accepted solution]

@1638372 

Hey there! Were you able to eventually figure this out? I'm not 100% sure what the problem is here so you'll need to go into a little more detail. Are you having trouble launching that level or are features on the screen missing making it impossible to complete?

What type of tablet do you have and you've tried all the steps in this article below, including a reinstall of the app?

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[EA_Blueberry · Accepted solution]

@1638372 

Hey there! Were you able to eventually figure this out? I'm not 100% sure what the problem is here so you'll need to go into a little more detail. Are you having trouble launching that level or are features on the screen missing making it impossible to complete?

What type of tablet do you have and you've tried all the steps in this article below, including a reinstall of the app?

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[1638372]

@EA_Blueberry thanks for trying to help my tablet is a Samsung galaxy tab a 2016 addition the google play button wont show up if you want me to record my view i will happily do so.