if i press the play botton on the screen, the game will directly go to zen garden for a short while then automaticaly it will close the app. so i can play the pvz2
Congratulations, you've just discovered a new form of bug🐛.
Make a note of your player i.d. and read the lost profile solution pinned to the noticeboard.
Hallelujah yet another bug
No "solution" until early 2019 ?
Grin and bear it sounds good for most folks but not for ALL players which really really stinks big time