November 2018
If you see a duplicate profile underneath your usual profile then do not proceed any further !!
I just had this happen on my Android J7 and when I did proceed to my "profile" my BattleZ progress has been erased and I was placed in a new Soil League. My day's effort (over 15 wins) and first place standing erased.
Solved! Go to Solution.
December 2018
Hope this helped someone out there