December 2018
so i already had my google play games account connected to pvz 2. i deleted pvz 2 and downloaded it again. i logged in with google play games and i had my profile back as normally. i got in to the game and got to the shop, but then the game froze. i waited until it was gone but that didn't happen. i closed the game but the music was still playing. i opened the game again but i saw that all my coins, gems, mints, zen garden plants and power ups where doubled. i didn't want to make use of it because then there is no more fun in playing the game. i tried restarting the game again but it got doubled again. a little bit later i got to battlez and i saw that i was back in the soil league again (i was in the iron league). now i am really upset and i don't want to play the game because it will make it worse. if anyone knows how to stop the doubling and get back the coins gems etc that i had (or in worse case stop the doubling and just reset the coins gems etc to 0) let me know.
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December 2018
You guys are not alone. I am also a victim of that resource duplication bug. I actually documented it here and here and here. Fair warning though, those are long posts.
But to summarize, there is no cure for that. Yet. But there is hope. You better create a ticket with EA help. I know how they handle these cases and your patience might be tested. Just keep on creating those tickets with them while you are experiencing this bug. As per reddit, the devs are already working on this issue. No fix date, unfortunately.
I know this does not help much but this is the best this forum can offer you. I hope you continue to enjoy the game in spite of this.
PS:
Please mark this thread resolved if you have no further inquiries. Thanks.
December 2018
The same happens to me whenever I watch an ad. I already contacted EA support and it was fixed last week but now its back.
December 2018
Also my coins are stuck at 0, and I cant earn more or purchase more. I cant upgrade plants.
December 2018
December 2018
December 2018
You guys are not alone. I am also a victim of that resource duplication bug. I actually documented it here and here and here. Fair warning though, those are long posts.
But to summarize, there is no cure for that. Yet. But there is hope. You better create a ticket with EA help. I know how they handle these cases and your patience might be tested. Just keep on creating those tickets with them while you are experiencing this bug. As per reddit, the devs are already working on this issue. No fix date, unfortunately.
I know this does not help much but this is the best this forum can offer you. I hope you continue to enjoy the game in spite of this.
PS:
Please mark this thread resolved if you have no further inquiries. Thanks.
December 2018
After contacting EA, how do you know that you will not get the duplication bug again if it is not fixed ?
December 2018
i also contacted EA with email but they said that they could not fix it. so how did you contact them and what did you ask
December 2018
submit a Tech Support ticket from the EA web site
December 2018
Tap on the "HELP CENTER" button at the bottom of this page.