Re: Unable to complete in-app purchases

by wadebear
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Unable to complete in-app purchases

★★★ Newbie

I tried to purchase Jalapeño and Parsnip for my kid on his iPad where he is playing PvsZ 2.  I approved the purchases as a parent but now they will not complete and simply say Pending.  How can we get the purchases to complete??

 

Thanks!

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Accepted Solution

Re: Unable to complete in-app purchases

Hero (Retired)

Well then you may have to bite the bullet and contact Customer Support. When setting up the case select "Technical support" as your Topic and select your Platform, then scroll down to the bottom of the page and hit Contact Us..

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Re: Unable to complete in-app purchases

Hero (Retired)

Can you cancel the purchase and try again?  I've never had this problem so that's all I can think of.

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Re: Unable to complete in-app purchases

★★★ Newbie

Sadly there is no cancel option to choose. 

Message 3 of 6 (3,019 Views)

Re: Unable to complete in-app purchases

Hero (Retired)

Well then you may have to bite the bullet and contact Customer Support. When setting up the case select "Technical support" as your Topic and select your Platform, then scroll down to the bottom of the page and hit Contact Us..

Message 4 of 6 (3,010 Views)

Re: Unable to complete in-app purchases

★★★ Novice

Bakit Ganyan na ngayon kanina ko pa na purchase yan ehh mahigit 3 hours na bakit pending pa din.. can you please fix this problem??

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Re: Unable to complete in-app purchases

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