December 2018
How long did you wait after the league ended to log on to claim your rewards, because their servers are very busy around that time and it's worth giving them 15-20 minutes to calculate who gets what and promotions/ demotions?
December 2018
Tuve el mismo problema pero nunca pude reclamar las gemas, alguno obtuvo la recompensa por el reclamo?
December 2018
@sergiotorres1983 wrote:Tuve el mismo problema pero nunca pude reclamar las gemas, alguno obtuvo la recompensa por el reclamo?
As per Google translate:
I had the same problem but I could never claim the gems, some got the reward for the claim
My response:
Please create a ticket to "EA help" and maybe ask for an escalation. There's not much this forum can do but to give that advice.
Google translated:
Cree un ticket para "ayuda de EA" y quizás solicite una escalada. No hay mucho que este foro pueda hacer sino dar ese consejo.
December 2018
......Así continúa la crónica de xarxee.......
June 2019
The current tournament - Enlighten-mint's Solar Season! - decided to automatically complete the challenge for me; it awarded nothing as a result. I reckon I should be half way by now. A poor show.
June 2019
Hey there, @HDCASE71.
Several people earlier in the thread were able to get the reward by spamming the button. Could you give that a try and see how it goes?
Arrenai
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June 2019
@HDCASE71 - contact the EA Help Center and open a 'ticket' to get assistance.
This has been happening to many players and a 'ticket' will get you results/corrections.