Restoring Purchases recurring message

[lawmfw]

Anyone else suffering with a Restoring Purchases recurring message that can randomly hang PvZ2 ?

More than once a day I am having to close PvZ2 because of the Restoring Purchases message stuck on the screen

[EA_Blueberry · Accepted solution]

@lawmfw 

Have you tried installing the app after deleting it? (If you linked your account to EA you won't lose the progress)

We have additional steps below to help in situations where a game is not working as it should.

iOS

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[MAGICDAVESHROOM]

Everyone- it's an old bug🐛 that has yet to be fixed and there's no way of stopping it.

[lawmfw]

oh pooh !

[AuntySocialite]

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@MAGICDAVESHROOM wrote:

it's an old bug🐛 that has yet to be fixed and there's no way of stopping it.

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A bit like the obssessive urge to play Battlez...

[lawmfw]

"A bit like the obssessive urge to play Battlez..."      with more than a touch of anxiety !

[lawmfw]

@EA_Blueberry 

still ongoing for many players...today it is getting stuck in an infinite loop too many times and also very very slow resolving itself when it is not infinite loop

every day PvZ2 is just crashing when I tap an ad to watch - not the 'out of ads' message either !

[EA_Blueberry · Accepted solution]

@lawmfw 

Have you tried installing the app after deleting it? (If you linked your account to EA you won't lose the progress)

We have additional steps below to help in situations where a game is not working as it should.

iOS

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[lawmfw]

is that how to fix the "restoring purchases" issue ?  my phone memory settings ?

I have done uninstall/reinstall and it made no change

This only happen to me after installing sw 7.3.1 and only on one device (Android S7)

[MAGICDAVESHROOM]

I've had the restoring purchases bug for nearly a year, reinstalling, clearing cache, clearing data and even tapping on the pending button on the 100 seed packet pinata until it shows the price have no effect.

[lawmfw]

sw 7.4.1 also has the same 'stuck' on Recurring Purchases !