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PvZ2 all of my gems disappeared for no reason after recent update

by selectivitism
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Original Post

PvZ2 all of my gems disappeared for no reason after recent update

★★ Newbie

Hi, ea.

 

All of my gems disappeared for no reason after recent update. I tried to contact you through your "contact us" online form but the form submission is not working so I have to use this channel to get my request addressed.

 

Please help me! They are my hard-earned gems! I need them to purchase stuff in the game.

 

David

Message 1 of 2 (217 Views)

Re: PvZ2 all of my gems disappeared for no reason after recent update

★★★ Newbie
Hi love the game, problem is I lost 255 gems for a unknown reason. After
getting the rewards from battlez(total gems at that time is now 455, I just
purchased 2 gold league pinata then played 2 rounds of the lost city boss
stage. In the middle of the boss stage intro, I had to close the app
because i needed to do something else. When I open the app again my gems
turn to a 100+(unable to remember exact amount). Then when I selected the
story mode my gems turned to 0? Tried closing the app didnt change a thing.
Using asus zenfone 4 max.
Message 2 of 2 (138 Views)

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