Purchase problem

by sqvswv42tn4j
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Purchase problem

★★★ Newbie

I bought $10 🍇 💣 but load too long and i decided to restart it. When i got back to it, i went to store and said 0 nothing that's a waste of money again and last time it was 🔥 buddle i accident spend $59 on 2019 i think and says same thing before new plants came what rip off that is twice happened to me.

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Accepted Solution

Re: Purchase problem

★★★★★ Expert

@sqvswv42tn4j 

Tap HELP at the bottom of the page and make out a missing content report and attach screenshots of your purchase history and your player id number and they should unlock those plants in your almanac.

They are usually pretty good at sorting out missing content cases.

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Message 2 of 18 (4,743 Views)

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Re: Purchase problem

★★★★★ Expert

@sqvswv42tn4j 

Tap HELP at the bottom of the page and make out a missing content report and attach screenshots of your purchase history and your player id number and they should unlock those plants in your almanac.

They are usually pretty good at sorting out missing content cases.

Message 2 of 18 (4,744 Views)

Re: Purchase problem

★★★ Newbie

What page

Message 3 of 18 (4,572 Views)

Re: Purchase problem

★★★ Newbie

So i just want to report about i just bought electric peashooter but didnt get it in my almanac here my player id and receipt 

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Message 4 of 18 (4,570 Views)

Re: Purchase problem

★★★★★ Expert

@2006rifdi163 

Firstly you're another person who's posting your player id number on a public forum. 

You have to tap "help" at the bottom of this page and the link will take you to EA HELP directly and you can make out a missing content report and ask them to issue you a new player id number at the same time.

 

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Message 5 of 18 (4,560 Views)

Re: Purchase problem

★ Novice

Same here, make something please?

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Message 6 of 18 (4,210 Views)

Re: Purchase problem

Champion

@in502wobe5l2   Please remove your player ID, this is an open forum and posting this much details (especially with that many purchases reference numbers) you are making your account an easy target to be hacked.

Message 7 of 18 (4,196 Views)

Re: Purchase problem

★★★ Apprentice

Thanks for sharing. I made my first in game purchase since the entering the store bug hit in June 2021; was instantly sorry I did as it didn't unlock/credit the goo peashooter and 100 seed packets I purchased. Mad, I made my claim report hastier than I should have I see for best results. 

Message 8 of 18 (3,999 Views)

Re: Purchase problem

★★★ Newbie

Hey i have desame problem with purchasing, can you help me

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Message 9 of 18 (3,229 Views)

Re: Purchase problem

★★★ Newbie

Hey i have desame problem with purchasing, can you help me, i brought electric peashooter, imitator and grapeshot

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Message 10 of 18 (3,225 Views)