Re: Problem with restore purchases

by PowerToss
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Original Post

Accepted Solution

Problem with restore purchases

★ Novice

I accidentally deleted my account data.when I restored purchases,it only restored and unlocked plants, but not restored seed package and gems.So they can't be restored or there are some problems?

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Message 1 of 5 (902 Views)

Accepted Solution

Re: Problem with restore purchases

★★★★★ Expert

Unfortunately, it's working as intended. There are two type of In-app purchases

 

  1. Consumables like gems, coins, seed packets and so on. These items won't get restored.
  2. Non-consumables (plants). Restoring is possible.

 

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Message 2 of 5 (871 Views)

All Replies

Re: Problem with restore purchases

★★★★★ Expert

Unfortunately, it's working as intended. There are two type of In-app purchases

 

  1. Consumables like gems, coins, seed packets and so on. These items won't get restored.
  2. Non-consumables (plants). Restoring is possible.

 

Message 2 of 5 (872 Views)

Re: Problem with restore purchases

★★★ Newbie

Since I can't restore my gem package purchases, how do I get my money back?

Message 3 of 5 (555 Views)

Re: Problem with restore purchases

★★★ Newbie
@screamartist Me too but i had poker unrestored and im still waiting for it to be restored
Message 4 of 5 (269 Views)

Re: Problem with restore purchases

★★★ Newbie
@455232 I Menat pokra
Message 5 of 5 (266 Views)