Penny's Pursuit is not working,I can't play wit it

[greyshanelee23]

Suddenly, I can't play the Penny's Pursuit mode. Everytime I choose to play, keep on showing, "Dr. Zomboss has escaped" then gave me reward. It's been two weeks already that Penny's Pursuit mode is not working.

[PowerToss]

Take a screenshot of your player ID and then try the troubleshooting steps. Clearing the cache (Android) or reinstalling should fix it.

iOS Users
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android Users
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[eieio_31310]

Does it give you coins every time you enter the game?  

if so, you might want to earn yourself a few coins before getting this corrected (unless you already have the $$$ plants and wants the seeds for upgrade)

[greyshanelee23]

I already had millions of coins, so no need. I want to play the Penny's Pursuit mode.

[greyshanelee23]

@PowerToss I already did reinstalling but still not working.

[PowerToss]

@greyshanelee23 Sorry, if you already did a complete reinstall and that didn't fix it, I don't know what is wrong. I thought you might have an outdated version but a reinstall should fix this as well (v. 8.0 is the newest one). 

You can try and contact EA Help at the bottom of this site...maybe they can help you.

[greyshanelee23]

@PowerToss I did already, no response yet. I hope they could fix it. Anyway, thanks for your suggestions.

[PowerToss]

@greyshanelee23 What topic did you select? Don't mark it as "Report a bug" but instead as "Missing Content". You won't get any reply if you just reported a bug.

[greyshanelee23]

@PowerToss Thank you, I did already. I'll just wait for their response. I email them twice, the first one topic is reported bug and the second one is missing content.

[PompeyoGattuso]

Hello!

Did you find a solution?