Penny’s Pursuit crashes

[frantasticorito]

Again 2 crashes. 1 time didn’t take turn, 2nd time did. 

[frantasticorito]

Penny’s pursuit crashes often in mid game. 2 chillis, boss levels only

[frantasticorito]

Yep. From now on every penny pursuit boss game crashes. Feels like some specific swipe move on screen causes crash on my ipad air 4. Sad

[EA_Illium]

Hey @frantasticorito Thanks for letting us know about this, can you try going through our troubleshooting games on iPad and iphone steps to see if this continues?

[frantasticorito]

@EA_Illium Now every gamemode crashes. Not only penny pursuit. Impossible to play like this. Sad but have to quit this game.

[EA_Illium]

Hey Everyone!

Thanks for letting us know about what your seeing in PvZ, I am seeing similar reports of crashing happening on ipad with version 12. 

I wanted to get some more information on this issue and I can share it with our team. 

• Which device and OS version are you running into the issue on?
• Is there a secondary device you can try on?
  • If so do you still encounter the issue, and which device and OS is it?
• Where and at what point are you seeing crashes happen at?

Thanks!

@frantasticorito @Mialoura18 @MAGICDAVESHROOM @StormyHeather11 @Locomotive_Prog 

[Locomotive_Prog]

@EA_Illium, hi, its Meizu M8, Android version 8.1.0, the crashes happened at the last tournament of power vine, crashed like 3 - 5 times already. Currently, if i use my secondary device, it would cause some synchronization problem. Hope you could solve the issue soon . PS: and also the date for getting the daily reward of the month is one day delayed. 

[Orrokat]

I have lost at least 100 gloom vine packets because Penny's Pursuit Zombies crashes in the last minute.  I have tried closing the game and turning off my tablet. It really sucks all the enjoyment out of playing.  I am not sure out to seek assistance other than through this forum. This is the only option I was given when I tried to open a case. I can't really send a picture since the game crashes .

[Orrokat]

Pvz2 Penny's Pursuit Zombies crashes more and more frequently.  Android v7 tablet model SM T817V

[Orrokat]

Android v7, model SMT817V

I have noticed the crash happens when the Zomboss  drops a bomb on the leftmost column. Hope this helps. Today the crash was on a one chili game.