I was playing PVZ2 and for some reason, my screen froze and I shut down. Then, when I logged back on, MY ACCOUNT WAS LOST! I don't have my player ID and I spent money on the game (I bought an electric blueberry, grapeshot and power lily and my username was DemonSlayer). If you can't solve this, GIVE ME MY MONEY BACK!
January - last edited January
Hello @Demon_Slayer2291, we understand your frustration. However, you're on a volunteer-driven forum. We have no tools to restore your account with or without the Player ID. Your best option is still EA help center (link is at the bottom part of page).
You can do screenshots of your email receipts of purchase as proof and attach that to your ticket.
I hope this helps. I know it's not much but this is all this forum can offer.
Submit a ticket and follow up daily once you have received a response. EA should be able to help you out. Having the purchase data will make it much easier !