No reward after playing ads

[oanHunter]

Greetings.

Can the team have a look at the ads for PVZ2 specifically the ‘Happy Glass’? You played the ads but there is no rewards. Noticed the counter at the left top for 30 seconds is not decrementing. When it is done, the screen loaded the DL site and when u closed it, it error out and came back to the game ad and the loop will start again. PleaseI dont need a flowery answer, direct to the point and hit the issue 😝

Thanks and God Bless

Humter

[Alvanian]

<------[PVZ º Anthem]------>

[lawmfw]

@EA_Blueberry 

Contact EA Help Center for assistance..  Good luck getting a worthy response as you so desire.

[spyguybri]

@oanHunter Really annoying and been going on since Sunday at least. EA help referred me to this blog. Says they use third party vendor and sometimes servers don’t communicate. No QC apparently. Has happened to me at least 70 times.

[lawmfw]

happens too often

no help coming from this forum just some comfort to know you are not alone

the crashes annoy me more

waste so much time reloading PvZ2

[oanHunter]

@spyguybri IKR and no solutions from them?😱

[oanHunter]

@spyguybri It is annoying

[oanHunter]

@lawmfw What’s the use of sending email if none is responding? PVZ2 has a lot of earnings on a daily basis. The least the team can do is to ease the pain of the patrons since most of us are buying premium plants. That server not communicating is not acceptable solution🤨

[lawmfw]

EA has setup an infinite loop for technical support similar to Crazy Dave and Penny trying to get back Dave's taco !

You would think some manager, Advertising or Engineering, would have defined a template or format for ads that the Advertisers could follow, and if it is the 'servers' not communicating then drop the company that owns the servers !

Orhave a method to recover from an ad not completing.

Next it will be the Internet's fault for not viewing an ad to completion.  And not recovering from the failed ad !

@EA_Blueberry 

[EA_Blueberry]

@oanHunter 

Are you receiving any rewards at all or is it only happening for specific ads?