May 2019 - last edited May 2019
I play this game over 3 years, and I spent few hundreds on this game. Yesterday when I play this game, the game was crashed and then I found out they reset my game progress!!!
May 2019 - last edited May 2019
Go and read the "lost profile solution?" Thread pinned to the top of this forum, the first post has a step by step guide for restoring lost posts.
If that's your current player i.d. number ask EA to issue you a new one as you published it in a public forum.