October 2020 - last edited October 2020
Earlier today i finished all quests for today like i always do. I had couple of hundred gems and about 600+ gauntlets. I also had 100+ crowns at the macadamia tournament. After logging in right now my gems and gauntlets dropped significantly. Also the 1100+ mints i had dropped to 50/60 pieces. My crowns are at 0 and all the quests popped up again including the world one which i havent got in a looong time. What the hell is going on? I am on the right account. I also messaged the team. Does anybody have this problem or experienced it? I can force sync but im afraid to make it worse. Please help me
Solved! Go to Solution.
October 2020
Yay! My account seems to be fixed! I really think nothing is missing anymore, thank you EA team!! 🎉🎉🎉
October 2020
October 2020
October 2020 - last edited October 2020
This does not sound good as it seems like your account has been taking a ride in Penny and back to earlier time (maybe backup data for your accounts from previous days? week? or even months were loaded?). Could you Aldo check for missing plants or drop in plant levels and contact EA HELP CENTER for further assistance. You will need to make a note of you players ID (and DO NOT post it here on the open forum) and file a missing content claim for all of your missing items.
October 2020
Yay! My account seems to be fixed! I really think nothing is missing anymore, thank you EA team!! 🎉🎉🎉