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Minor inconvenience (gems & coins wiped out)

by zshugost
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Original Post

Accepted Solution

Minor inconvenience (gems & coins wiped out)

★★★★ Newbie

Hi, I just had acquired and leveled up a shadow pea shooter and had around 120~ gems left and 6100~ coins left. Then, the game crashed and upon starting it again, I've discovered that I have no gems or coins left. It's not that great of a loss, but obviously I'd prefer if they were restored. Has this happened to anyone else?

Message 1 of 17 (371 Views)

Accepted Solution

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
★★ Pro

Please report to them as missing content so they will get the right staff to assist you.

 

I attach an image of my recent missing content report to help you out.  

 

EDIT:  in your case, you should select   Had content and lost it. 

 

 

 

View in thread

missing content report.jpg
Message 3 of 17 (343 Views)

All Replies

Re: Minor inconvenience (gems & coins wiped out)

★★★ Pro

Contact EA HELP (below) and give them your player i.d. number and they'll get your goodies back.

Message 2 of 17 (354 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
★★ Pro

Please report to them as missing content so they will get the right staff to assist you.

 

I attach an image of my recent missing content report to help you out.  

 

EDIT:  in your case, you should select   Had content and lost it. 

 

 

 

missing content report.jpg
Message 3 of 17 (344 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
★ Pro

I don't even have the shadow pea offer in my store Frown Frown Frown

Message 4 of 17 (333 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
★★ Pro

@PowerToss   This could be a regional offer, I do not have that on mine neither.

 

Currently I have Electric Peashooter, Pyre Vine and Explode-o-nuts. 

Message 5 of 17 (320 Views)

Re: Minor inconvenience (gems & coins wiped out)

★★ Pro

@PowerToss 

 

I have just seen the post on subreddit, it seems that Shadow Peashooter is going to be available to everyone tomorrow.

 

https://www.reddit.com/r/PlantsVSZombies/comments/dfkbim/spent_over_1600_gems_to_unlock_and_get_him_...

Message 6 of 17 (308 Views)

Re: Minor inconvenience (gems & coins wiped out)

★ Pro

@eieio_31310 Thanks for the link. Considering the OP posted this 24h ago it can't be a time zone thing anymore :/ If I get to impatient I'll reply to one of Haem's comments^^

Message 7 of 17 (299 Views)

Re: Minor inconvenience (gems & coins wiped out)

★ Pro

FYI: According to Haem Shadow Pea is going to be in the store next Monday.

Message 8 of 17 (273 Views)

Re: Minor inconvenience (gems & coins wiped out)

★ Pro
@eieio_31310 will it be sold by gems? Really need to upgrade him to 6
Message 9 of 17 (246 Views)

Re: Minor inconvenience (gems & coins wiped out)

★★★ Pro

It was in my store now it's gone, it was 250 seeds to unlock and 25 gems for 10x sp seeds and 10x ailmint family (i think).

There might be a quest for 50 seeds as well.

Message 10 of 17 (242 Views)

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