Re: Minor inconvenience (gems & coins wiped out)

by PowerToss
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Original Post

Accepted Solution

Minor inconvenience (gems & coins wiped out)

★★★ Newbie

Hi, I just had acquired and leveled up a shadow pea shooter and had around 120~ gems left and 6100~ coins left. Then, the game crashed and upon starting it again, I've discovered that I have no gems or coins left. It's not that great of a loss, but obviously I'd prefer if they were restored. Has this happened to anyone else?

Message 1 of 17 (760 Views)

Accepted Solution

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
Champion

Please report to them as missing content so they will get the right staff to assist you.

 

I attach an image of my recent missing content report to help you out.  

 

EDIT:  in your case, you should select   Had content and lost it. 

 

 

 

View in thread

missing content report.jpg
Message 3 of 17 (726 Views)

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Re: Minor inconvenience (gems & coins wiped out)

★★★★★ Expert

Contact EA HELP (below) and give them your player i.d. number and they'll get your goodies back.

Message 2 of 17 (737 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
Champion

Please report to them as missing content so they will get the right staff to assist you.

 

I attach an image of my recent missing content report to help you out.  

 

EDIT:  in your case, you should select   Had content and lost it. 

 

 

 

missing content report.jpg
Message 3 of 17 (727 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
★★★★★ Expert

I don't even have the shadow pea offer in my store Frown Frown Frown

Message 4 of 17 (716 Views)

Re: Minor inconvenience (gems & coins wiped out)

[ Edited ]
Champion

@PowerToss   This could be a regional offer, I do not have that on mine neither.

 

Currently I have Electric Peashooter, Pyre Vine and Explode-o-nuts. 

Message 5 of 17 (703 Views)

Re: Minor inconvenience (gems & coins wiped out)

Champion

@PowerToss 

 

I have just seen the post on subreddit, it seems that Shadow Peashooter is going to be available to everyone tomorrow.

 

https://www.reddit.com/r/PlantsVSZombies/comments/dfkbim/spent_over_1600_gems_to_unlock_and_get_him_...

Message 6 of 17 (691 Views)
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Re: Minor inconvenience (gems & coins wiped out)

★★★★★ Expert

@eieio_31310 Thanks for the link. Considering the OP posted this 24h ago it can't be a time zone thing anymore :/ If I get to impatient I'll reply to one of Haem's comments^^

Message 7 of 17 (682 Views)

Re: Minor inconvenience (gems & coins wiped out)

★★★★★ Expert

FYI: According to Haem Shadow Pea is going to be in the store next Monday.

Message 8 of 17 (656 Views)

Re: Minor inconvenience (gems & coins wiped out)

★★★★★ Expert
@eieio_31310 will it be sold by gems? Really need to upgrade him to 6
Message 9 of 17 (629 Views)

Re: Minor inconvenience (gems & coins wiped out)

★★★★★ Expert

It was in my store now it's gone, it was 250 seeds to unlock and 25 gems for 10x sp seeds and 10x ailmint family (i think).

There might be a quest for 50 seeds as well.

Message 10 of 17 (625 Views)