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Lost muy savedata

by Dantewan
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Lost muy savedata

★★★★★ Newbie

recently change my device

install and sign in to my google account
but the profile that I had in some way was overwritten and I lost the progress and my purchases
please at least I want to recover the expansions and plants I buy, I can start again but I do not want to lose what I buy
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Accepted Solution

Re: Lost muy savedata

[ Edited ]
★★ Pro

I think you mean "where can i find my player i.d."- if you tap on the spanner🔧 on the start screen then "build version" it will be there. DON'T POST IT ONLINE.

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Screenshot_2018-08-10-21-07-13.png
Message 4 of 4 (171 Views)

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Re: Lost muy savedata

★★ Pro
Contact the EA help center (below) and give them your player i.d. and they should be able to restore your profile from their backups.
Message 2 of 4 (124 Views)

Re: Lost muy savedata

★★★★★ Newbie

Who i can see my ID?

Message 3 of 4 (110 Views)

Re: Lost muy savedata

[ Edited ]
★★ Pro

I think you mean "where can i find my player i.d."- if you tap on the spanner🔧 on the start screen then "build version" it will be there. DON'T POST IT ONLINE.

Screenshot_2018-08-10-21-07-13.png
Message 4 of 4 (172 Views)

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