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Lost all my save-data

by zofinur
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Original Post

Lost all my save-data

[ Edited ]
★★★★ Novice

 

While playing on my table the game suddenly crashed and the tablet rebooted

Afterwards the table of playernames was empty even though i (re)connected to my synched google-account

 

Already opened a case an provided my playerId to EA

Hope they act soon, so i can (try to defend) my #2 in (one) jade-league ...

 

But i am curious: this is a bug or a hack-attempt?

PvZ2 never crashed on my tablet before....

Message 1 of 4 (137 Views)

Re: Lost all my save-data

★★★★ Apprentice

Just curious.

 

iOS or Android?

 

Message 2 of 4 (119 Views)

Re: Lost all my save-data

★★★ Newbie

Mine prob happened this morning, my phone accidentally drop from the table and the battery jump out, after i reset my phone and open the game, all of my data is gone although i try to synched my google account many times. I had already sent my ticket to EA. hope they will fix it soon so i could go back on the battlez. I just wwant my data back.


@zofinur wrote:

 

While playing on my table the game suddenly crashed and the tablet rebooted

Afterwards the table of playernames was empty even though i (re)connected to my synched google-account

 

Already opened a case an provided my playerId to EA

Hope they act soon, so i can (try to defend) my #2 in (one) jade-league ...

 

But i am curious: this is a bug or a hack-attempt?

PvZ2 never crashed on my tablet before....


 

Message 3 of 4 (95 Views)

Re: Lost all my save-data

★★★★ Novice

Android.

The problem was solved very fast by EA this time.

Thanks!

Message 4 of 4 (93 Views)

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