I'm Top 2 in Battlez Silver League but I didn't recieved my award!

[JohnPatrick23]

I exert a lot effort to reach the top 1 in Silver League, but last night August 15 1AM the Battlez has ended and I fall into top 2. BUT I DIDN'T RECIEVED MY REWARD!
Can you please recheck again. Please. Please. Please. 

[BBnot8]

There is already a thread on that

https://answers.ea.com/t5/Plants-vs-Zombies-2/Unable-to-claim-rewards-Battlez/m-p/6933803#M4120

If you contact EA support, give them these details, maybe it will make it quick to solve 

Make and model of the device
Platform and OS details of the device
Country, State and City they played the game in
Player ID and Version Number of the game
Game Mode Affected/ Challenge Name:
Which league they were in.
What position within that league they finished.
Date of Incident: