I have a pvz2 account. I have completed almost all the worlds. It needed to make and update, and I did it. After that,I opened the game and it saw that my user was not there and when I click to play it opens a new game. When I click on the vídeo game control, next to a tool, I can see my achivments. Did I lost my account? Will I be able to play again with it? How can I do this? Plese, I need your help, I don't want to lose my account!
@ThomatedezZ Sorry to see that you are having issues with PVZ2. Did you have your account linked or were you playing on a guest account?
today I have the same problem. Yesterday I played as usually and today my account/user is gone. All my achievements are still available, cause I had my account lynced with my google account (I have only 1 account). I wasnt doing anything on my phone, no update or anything at all with the game.
Hope you can help.
Hi, yes. I tried to uninstall and install back again, but unfortunately my login is not back. As I will not playing it from the beginning, I will probably uninstall for good.
But thanks for the interest.
Open your game. At the bottom of the screen to the left of the PLAY button you should see a button with a Newspaper Zombie on it. Tap that. The News and Updates screen should open.
Scroll down to Thu Nov 30 12:00:00 2017. Follow the instructions on how to contact EA Help.
And I wish SO MUCH that they would fix this issue.