Re: How do i load in a save from an origin account.

by lawmfw
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Original Post

How do i load in a save from an origin account.

★★ Novice

Hello, 

My Pvz 2 app was deleted, and i lost my progress. But i backed it up to an EA account. I just need some guidance on how to access that save and load it in.

Thank You for reading.

Message 1 of 9 (575 Views)

Re: How do i load in a save from an origin account.

★★★★★ Expert

I'll try to help.  EA account, not Google Play ?

 

Do you have the  EA account information ?    Your Player ID # ?

 

Re-install PvZ2 and use the Force Sync icon in the bottom left corner

 

If that icon is not there then contact EA Help Center for assistance

Message 2 of 9 (562 Views)

Re: How do i load in a save from an origin account.

★★★★★ Expert

If you have your player i.d. number handy then tap on EA HELP CENTER (below) and they will restore your old profile without fuss.

If you don't have your player i.d. number then you'll have to keep on at them to look up your details to restore your deleted profile.

Message 3 of 9 (545 Views)

Re: How do i load in a save from an origin account.

★★ Novice

sadly i dont have my player id, but how can i get them to to look up my details?

what can i provide?

Message 4 of 9 (539 Views)

Re: How do i load in a save from an origin account.

★★★★★ Expert

email address and profile name(s)

Message 5 of 9 (534 Views)

Re: How do i load in a save from an origin account.

★★★★★ Expert

Give them your email address.

Message 6 of 9 (529 Views)

Re: How do i load in a save from an origin account.

★★ Novice

thanks guys i will try this and respond with the outcome.

Message 7 of 9 (519 Views)

Re: How do i load in a save from an origin account.

[ Edited ]
★★ Novice

Guys, long story short. I was able to recover my old account! Thank You!!! Standard smile

Message 8 of 9 (453 Views)

Re: How do i load in a save from an origin account.

★★★★★ Expert

Hurray !  Enjoy.  Nice to hear good news.

Message 9 of 9 (448 Views)