July 2019
July 2019
Go to page 3 of this thread for how to contact Ea Blueberry for assistance
July 2019
July 2019
It hasn't happened to me again yet
July 2019
Sorry Blueberry, but i have removed your reply as the solution because this issue is still happening.
July 2019
@pvz1412
Are you able to correct that by restarting your device or reinstalling the app? The previous issue was related to Enlighten-mint so it's not impossible the issue can still be at large with another one, but we'll want to make sure this isn't related to corrupted files first. Our staff is equipped to address the previous issue and once you get back to me with the results we'll gladly let the team know it's impacting this one as well.
If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress.
Thanks for giving us a heads up!
July 2019
July 2019
It's odd that it hasn't happened to me again yet
July 2019
July 2019
Can you please contact our Live-Support team so they can look into this further with you. This seems similar to the Enlighten-mint reward and our EA Advisors were able to assist in getting the reward for players. Please keep us updated.
Click here to contact Live-Support