Re: Can’t play any level. Stuck in the tutorial

by d4ip89jtkmw1
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Original Post

Can’t play any level. Stuck in the tutorial

★★★ Newbie

I started playing again after a long time. My account is at level 16 in Egypt, but I can’t play any level. When I open any level it triggers the tutorial to upgrade the peashooter, which I can’t complete because I don’t have any seeds. This glitch makes me get stuck in the screen

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Message 1 of 9 (1,085 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

Same here! So frustrated.

Message 2 of 9 (1,019 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

Any fix to it yet?

Message 3 of 9 (991 Views)

Re: Can’t play any level. Stuck in the tutorial

Community Manager
Hi everyone!

If you are still having this issue, could you let me know the model of your phone and system version if possible? Thanks!
Cath-1-222

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Message 4 of 9 (961 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

I am experiencing the same thing I am using an iPhone 12 with the latest version of the game and version 16.1 IOS.

Message 5 of 9 (941 Views)

Re: Can’t play any level. Stuck in the tutorial

[ Edited ]
★★★ Newbie

I tried both on my iPad 4th gen. And latest version of the app (tried uninstalling and reinstalling without any change) and tried on my Samsung A71, logging into my account but nothing changes. 
I tried to contact support but the only option they have to offer is to give me coins and gems to “quickly regain my lost progress”… and it’s so frustrating because they seem to not understand that the only progress “lost” is the peashooter upgrade and the tutorial bug frozen on this. Help!

Message 6 of 9 (792 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

Both my iPhone 12 and iPad Air are having this same problem 

Message 7 of 9 (681 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

Playing on iphone14. Super frustrating 

Message 8 of 9 (586 Views)

Re: Can’t play any level. Stuck in the tutorial

★★★ Newbie

I had the luck of finding a pack of seeds in a piñata and this fixed my bug because I could finally upgrade and “complete” the tutorial bug. I can only advise you to try buying with coins (and or gems) piñatas from the store and cross your fingers! I hope this will be useful to someone Wink

Message 9 of 9 (550 Views)