Can't link Pvz 2 account via email due to hotmail domain.

[Del3tus]

When trying to link my pvz2 account I am unable to do so because of the email having a hotmail domain. I tried with Gmail domains but it worked but with hotmail domains it doesn't work. Problem is I cannot access my other device. I know the email but it won't work. Can you help, thanks.

[MAGICDAVESHROOM]

@Del3tus 

As far as i know the only reason for having trouble with the email registration system is that when using Autofil you get a blank space after the email address that must be removed.

If you registered your account then you must use the email address you registered your account with.

[Del3tus]

@MAGICDAVESHROOMI just went on the game and double checked that there was no extra spaces or any errors in the email name but I always get the error message: Registration Error. Failed to register. Please try again later. I have tried uninstalling and reinstalling the game but there has been no success.

[EA_Illium]

@Del3tus To confirm are you trying to access your progress on a new device?

[Del3tus]

@EA_IlliumYes this is a new device. I have tried everyday but it always comes up with the same error. It confuses me why this email doesn't work at all.

[EA_Illium]

@Del3tus Can you share a screenshot of the error your getting?

[EA_Illium]

@Del3tus Wanted to see if you were able to find a workaround for this issue?

[Del3tus]

@EA_IlliumI was off my devices for a few days. But the image which should be attached to this reply shows the error message. I have not been able to resolve the issue yet.

[EA_Illium]

@Del3tus Thanks for this, to confirm what is the current device and OS version you're using and if possible do you remember this info on the old device that worked?

[Del3tus]

@EA_IlliumFor the second device I am unsure of the OS version but it was an apple device. The device which I am trying to connect my PVZ 2 account to is an android phone and it is andoird version 11.