Back to this refund subject.

[damndummie]

 The in game purchase was made through google play. For Plants Vs. Zombies 2. Therefore

"You can cancel the order in your in Origin > Your Profile > Edit Profile > Payments and shipping."

Does not apply. This is where I am stuck.

[MorningTimeCloud]

You must contact support for this as nothing can be done about this on these forums.

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Did a post solve your question? Click Accept as Solution & Award with XP!
PM me with game related issues only. Account issues? http://help.ea.com/

[damndummie]

None of the In game "coins"  have been used.  It has been incredibly hard to figure out how to get the refund.

[damndummie]

Got a LINK to that support page??????

[MorningTimeCloud]

Click the following link and log in to your EA account: http://help.ea.com/en/

There's no need to make 3 threads on the same topic.

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Did a post solve your question? Click Accept as Solution & Award with XP!
PM me with game related issues only. Account issues? http://help.ea.com/

[PopCap_Dana]

Support for PvZ 2 is not handled through help.ea.com but through support.popcap.com. Also, you can always follow the in-game help steps by opening the menu and tapping Help! The forums are not able to assist with refunds.

[EA_Spectre]

Please also see the thread [Information] How to get support for PopCap games? at the top of this forum for more information about this.

[marczimm_a]

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@eaursula wrote:

Please also see the thread [Information] How to get support for PopCap games? at the top of this forum for more information about this.

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...and they don't respond to emailed support requests. Awesome advice.