All plants become level 1 bug

[williexu470]

I keep hitting this bug sometimes when going to my almanac and playing battles. It’s made it pretty frustrating and I’ve lost a couple of matches due to it.

[sunflower6535678]

I had the same problem.When I upgrade a plant occasionally it says it got upgraded to level 1 and the other plants were also on level 1.Howerver it give me the option to upgrade the plants to mastery but clicking on it crashes the game 

[eieio_31310]

You need to contact HELP CENTER by clicking the link at the bottom of this page and ask for assistance or use the link

https://help.ea.com/en/popcap/plants-vs-zombies-2/