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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    @jessyjessicax  Your new dxdiag lists a few crashes of the graphics driver, or one of them anyway.  So please update the Nvidia driver.  Go here:

    https://www.nvidia.com/en-us/drivers/

    Choose GeForce, 10 series (notebooks), 1050, Windows 11, and download the Game Ready Driver.  Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

    Please continue to test with no mods or custom content, at least for now.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,980 PostsLatest Activity: 48 minutes ago
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sorry for late reply

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sorry for late reply

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lot","conversation":{"__ref":"Conversation:conversation:12179491"},"id":"message:12179491","revisionNum":1,"uid":12179491,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__typename":"User","uid":133501,"login":"MysticaMoonlight","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/44587061/416x416.PNG"}},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-05-16T19:51:46.760-07:00","lastPublishTime":"2025-05-16T19:51:46.760-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:90819":{"__typename":"User","id":"user:90819","deleted":false,"uid":90819,"login":"puzzlezaddict","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-12-06T04:48:09.000-08:00"},"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/custom/sims_01-1735828747375.jpg?time=1735828763000"},"rank":{"__ref":"Rank:rank:8"},"entityType":"USER","eventPath":"community:tghpe58374/user:90819"},"ForumReplyMessage:message:11815621":{"__typename":"ForumReplyMessage","uid":11815621,"id":"message:11815621","revisionNum":1,"author":{"__ref":"User:user:90819"},"readOnly":false},"Rank:rank:8":{"__typename":"Rank","id":"rank:8","position":19,"name":"Hero+","color":"ED8B00","icon":null,"rankStyle":"FILLED"},"ModerationData:moderation_data:11815623":{"__typename":"ModerationData","id":"moderation_data:11815623","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:11815623":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:90819"},"id":"message:11815623","revisionNum":1,"uid":11815623,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumReplyMessage:message:11815622"},"conversation":{"__ref":"Conversation:conversation:11815620"},"subject":"Re: help games wont load","moderationData":{"__ref":"ModerationData:moderation_data:11815623"},"body":"

@jessyjessicax  Your new dxdiag lists a few crashes of the graphics driver, or one of them anyway.  So please update the Nvidia driver.  Go here:

\n\n

https://www.nvidia.com/en-us/drivers/

\n\n

Choose GeForce, 10 series (notebooks), 1050, Windows 11, and download the Game Ready Driver.  Run the installer as an admin: right-click the download and select \"Run as administrator.\"  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to play.

\n\n

Please continue to test with no mods or custom content, at least for now.

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