PC

Back up and reset your game

Follow this guide to check for a corrupted save file or Gallery download in The Sims 4 or The Sims 3.

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Top Answers

Browse the most popular answers provided by the community and EA for solutions to common issues. 

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Unanswered Questions

Share your knowledge and help out your fellow players by answering one of these open questions.

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The Sims 4 system requirements

Check here to find out if your PC or Mac can run The Sims 4 and The Sims 4 Expansion Packs.

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