Why is the New Zealand and Australia Outdoor retreat price not the same ?

by mcrudd
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Original Post

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★★★ Novice

How did you go?

Message 61 of 73 (582 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide

Hi Jerseyycow, did not phone yet, its only half past nine at night here now and half an hour after midnight there in California, I will be phoning first thing tomorrow morning when its early afternoon by them. I will come and post here and on the forums as soon as I am done with the call, will deffinetly keep everyone updated on what was said Standard smile

Message 62 of 73 (558 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★★★ Novice

You're awesome. 

Message 63 of 73 (554 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

[ Edited ]
★ Guide
This is gonna e expensive. On hold for 15 minutes already :o
Message 64 of 73 (535 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide
Still on hold. Almost half an hour already Frown Can't stay online too much longer. So sorry everyone. Will have to hang up at an hour at least.
Message 65 of 73 (527 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide
I can only stay on hold for twenty more minutes then I will hang up. Sorry simmers, at least we have a case number now. Can try and pursue it with email now. Wish I had better news Frown
Message 66 of 73 (520 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide
Hi all Frown I got through and got a case number. Then I was put on hold for an hour. I had to hang up sorry. I will have to try and contact them via email with the case number they gave us. I phoned three times. The first time I just got an automated message saying they no longer take calls at customer service. Instead you contact them via internet and they call you back. Second time I spoke to someone and she just hung up because I could not give a name. I phoned the corporate number then. Third time I phoned the corporate number again I got a case number and was put on hold. When my phone call reached an hour I had to hang up, sorry simmers
Message 67 of 73 (518 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide

https://www.change.org/p/ea-games-let-all-countries-pay-us-currency-for-digital-game-packs-and-expan...

 

Started a petition instead, just to get the word out, not wanting to start a flame war, just getting word out there about us being upset about higher prices than US, Its better than being on hold for one hour Wink

Message 68 of 73 (511 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★★★ Novice

Thanks for trying, I know everyone here appreciated it. 

Uhm, may sound silly... but you did use a phone card to call them, didn't you? I didn't suggest it before because you said English was a second language, so I assumed you'd know about them.

Message 69 of 73 (502 Views)

Re: Why is the New Zealand and Australia Outdoor retreat price not the same ?

★ Guide

nope jerseyycow, used my home line to phone them. Its all good, lesson learned, NEVER phone ea in America even if you tell them its international they play sims music and ignore you for an hour, propbably would have been more if I kept going, which I deffinetly did not plan on doing Frown

Message 70 of 73 (498 Views)